CASM FREE PRACTICE EXAMS | CASM TRAINING MATERIAL

CASM Free Practice Exams | CASM Training Material

CASM Free Practice Exams | CASM Training Material

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Tags: CASM Free Practice Exams, CASM Training Material, Test CASM Simulator Free, Valid CASM Exam Duration, CASM Test Cram Pdf

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q12-Q17):

NEW QUESTION # 12
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?

  • A. The Agile Practice Owner
  • B. The Product Owner
  • C. The Agile Service Manager
  • D. The Team

Answer: B

Explanation:
In Scrum, the Product Owner has the authority to manage the Product Backlog, including accepting or rejecting changes to the Sprint Backlog.
A . Incorrect. The team is responsible for delivering the work but does not control changes to the Sprint Backlog.
B . Incorrect. The Agile Service Manager is not a role in Scrum and does not make decisions about the Sprint Backlog.
C . Incorrect. The Agile Practice Owner is not a Scrum role.
D . Correct. The Product Owner ensures the Sprint Backlog aligns with the Sprint Goal and business priorities.
Reference:
Scrum Guide 2020: The role of the Product Owner


NEW QUESTION # 13
What is a value stream?

  • A. Enables the ability to do something when and how it is needed or desired
  • B. All the activities from a customer request to a delivered product or service
  • C. A set of activities that flow from the start of development to software deployment
  • D. The importance, worth, or usefulness of an IT service

Answer: B

Explanation:
A value stream is a series of steps or activities that an organization undertakes to deliver value to a customer, starting from the initial request to the final delivery of a product or service. It represents the end-to-end flow of value and includes all tasks necessary for the creation and delivery of the product or service, regardless of whether they are performed by development teams, operations, or other departments.
Option Analysis:
A . Incorrect. While agility involves doing something as and when needed, this doesn't define a value stream.
B . Partially correct but too narrow. A value stream encompasses more than just development and deployment; it includes all activities related to delivering customer value.
C . Correct. This encapsulates the end-to-end activities from customer request to delivery, which aligns with the value stream concept in Lean and Agile practices.
D . Incorrect. This defines "value" in IT services, not the concept of a value stream.
Reference:
Lean Thinking by James P. Womack and Daniel T. Jones
SAFe Framework: Understanding Value Streams
ITIL 4: Managing Professional - High-Velocity IT, which includes value streams as part of ITSM evolution.


NEW QUESTION # 14
Which statement describes the Definition of Done?

  • A. From the Sprint Review, a description of what was completed during the Sprint
  • B. Shared understanding of expectations for an increment or backlog item
  • C. When a Team completes all of their work for a Sprint
  • D. Items that need to be completed during the Sprint for success

Answer: B

Explanation:
The Definition of Done (DoD) is a shared understanding of what constitutes completeness for a backlog item or increment, ensuring transparency and quality.
A . Incorrect. This describes Sprint requirements, not the Definition of Done.
B . Correct. The DoD is an agreement among the team about the criteria that must be met for work to be considered done.
C . Incorrect. The Sprint Review reflects completed work but does not define the DoD.
D . Incorrect. Completing work for a Sprint doesn't necessarily mean adhering to the DoD.
Reference:
Scrum Guide 2020: Definition of Done.


NEW QUESTION # 15
Who should select the automation tools to do a job?

  • A. Agile Practice Owner
  • B. The Agile Service Management Team
  • C. Those with the most knowledge of the job
  • D. Site Reliability Engineer

Answer: C

Explanation:
The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
A . Incorrect. The Agile Service Management Team supports automation efforts but may not have the technical expertise to select specific tools.
B . Incorrect. The Agile Practice Owner ensures alignment with goals but does not typically choose tools.
C . Correct. Those familiar with the job requirements are best suited to select the appropriate tools.
D . Incorrect. While Site Reliability Engineers may contribute, they are not the only ones qualified to select tools.
Reference:
DevOps practices: Collaborative tool selection.
ITIL 4: Importance of domain expertise in automation decisions.


NEW QUESTION # 16
An organization's CIO believes they will better serve customers if they become more Agile. How can an organization become more Agile?

  • A. Shift IT's main focus to software development
  • B. Put strict control on changes and only allow them early in development
  • C. Be more collaborative
  • D. Both A and C

Answer: C

Explanation:
Becoming more Agile requires fostering collaboration, flexibility, and customer focus. Let's evaluate the options:
A . Incorrect. While IT plays a crucial role in Agile transformation, solely focusing on software development doesn't address Agile principles like collaboration, iterative value delivery, and responsiveness to change.
B . Incorrect. Strict control over changes contradicts Agile principles, which encourage adaptability and welcoming change throughout development.
C . Correct. Collaboration is a core value in Agile, emphasizing interactions among teams, customers, and stakeholders to deliver value effectively.
D . Incorrect. While collaboration is correct, pairing it with a narrow IT focus (option A) doesn't reflect a holistic Agile transformation.
Reference:
Agile Manifesto (Individual and interactions over processes and tools).
Principles of Agile Transformation: Collaboration and adaptability are key.


NEW QUESTION # 17
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